[Accounts-enwiki-l] Documentation and incorrect closures
Thu Apr 29 16:23:07 UTC 2010
As I mentioned on IRC a few minutes ago, I'm seeing more and more
people closing requests either without comment, or not following the
guidelines in the documentation. We should never have to apologise
to the end-user for a prior incorrect closure.
I will admit, the guidelines are exactly that, guidelines. However,
there are few requests that should require diversion from the
guidelines, and if diversion is required, you should be leaving a
comment on the request explaining the situation, and why you are not
following the guidelines.
Because of this, I will be taking a zero-tolerance policy starting
now-ish on incorrectly closed requests (unless there's a comment
explaining the reasonable course of action taken).
If you are unsure of the correct course of action, then you can leave
the request for someone else, or ask for help, for example on our IRC
channel. If you leave a comment on the request, someone will
probably also take a look, and help out.
If you have any issues, feel free to ask, though given circumstances
beyond my control, I may not be able to respond as quickly as normal.
 Whenever I finish sending various messages to this effect out,
probably within the next hour or so.
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